Sales:(866) 774-0267Service:(586) 630-5353

38111 S Gratiot Ave, Clinton Township, MI 48036

393 Reviews Found Average Rating: 4.6 / 5
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              Customer Reviews

              At Jim Causley Buick GMC Truck, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, GMC reviews to see what our customers are saying about us.

              Showing 1-10 of 393 reviews

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              Confirmed Service Customer

              recall on a harness replacement. Service...

              recall on a harness replacement. Service good as always no issues. Thank You.

              Roseville, MI

              Posted 6 days ago

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              Confirmed Service Customer

              Took my Buick Lucern in to Causley and was...

              Took my Buick Lucern in to Causley and was treated very well. Had had an accident backing into my niece's car. Huge bump in my lest bumper. I also needed an oil change and some diagnostic for a rattle in the right front bumper. It was a strut that had become loose. They immediately provided me with a loner to drive. I took it in on Wednesday and they sent it to the service department while the body shop was getting ready to work on it. I had the car with everything fixed early Monday AM. I am a priest and it was the last week before my third retirement and I really was accommodated very by a great staff at both departments. Thank you so much. Fr. Bob Blondell

              Chesterfield, MI

              Posted 6 days ago

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              Confirmed Service Customer

              Brought in my 2011 Buick Lucern for body...

              Brought in my 2011 Buick Lucern for body work on a dent in the fender extending to backup sensor on the left. I also needed an oil change and examination of a rattle in the left front. I was given quick attention in the body shop and a loaner (new Encore to use while the work was being done). To facilitate my getting my car back sooner, it was sent immediately to service to do their work (oil change, tire rotation, new I took the car in on Wednesday and they called early Monday for me to pick it up. Great timing and very helpful staff to assist me. I am more than satisfied with the service. Fr. Bob Blondell

              Chesterfield, MI

              Posted 6 days ago

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              Confirmed Sales Customer

              Bought a 2013 Terrain from Mark Adani....

              Bought a 2013 Terrain from Mark Adani. Extremely helpful, friendly, and courteous! Got exactly what I wanted, and Mark went out of his way to make me comfortable and satisfied with the buying experience. Already bought another vehicle from him for my son. I bought my first car from Causley back in the 70's, it was a 63 Pontiac Starchief...have been buying cars there for years, the entire staff is helpful without any pressure.

              Clinton Twp, MI

              Posted 6 days ago

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              Confirmed Service Customer

              I brought my car in for service and a...

              I brought my car in for service and a recall notice on my 2011 Acadia. I made an appointment and Jason Hughes was my advisor. I live approximately 37 miles from the dealership but service keeps me coming back because it is A plus and so is Jason. This is not the first time I have had Jason as an advisor and I look forward to his presence, knowledge and professionalism when I bring my car in for service. Sales is great but you encounter service more and and that is what keeps one coming back. If they lose you in service then you probably will not come back to purchase or lease a car. I came to Jim Causley because of a horrible experience with a dearlership closer to my home. Thanks for great service from the beginning through car maintenance.

              Detroit, MI

              Posted 6 days ago

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              Confirmed Service Customer

              Anytime I have had service done at Causley...

              Anytime I have had service done at Causley it has been quick and accurate and the staff has been professional and friendly. It is a pleasure doing business at Causley. Thank you.

              Chesterfield, MI

              Posted 6 days ago

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              Confirmed Service Customer

              Check engine light came on. Dropped my...

              Check engine light came on. Dropped my Cruze off and picked it up in a quick time.

              Eastpointe, MI

              Posted 6 days ago

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              Confirmed Sales Customer

              This has been my four or fifth vehicle...

              This has been my four or fifth vehicle thru Jim Causley and every experience has been fantastic the sales people are the greatest i have ever dealt with Eric was great . He worked with me on everything I needed . Great Job Jim Causley Keep Up The Great Work See Ya In 2 Years

              Saint Clair Shores, MI

              Posted 6 days ago

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              Confirmed Sales Customer

              Just great service.

              Just great service.

              Saint Clair Shores, MI

              Posted 6 days ago

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              Confirmed Sales Customer

              Had a 2009 Sierra ext cab still making...

              Had a 2009 Sierra ext cab still making payments on. Came in and had it appraised and was offered a good deal on a trade up for 2013 Sierra crew cab on a lease. Got the equity and lowered my payment in one fowl swoop.

              Clinton Twp, MI

              Posted 7 days ago

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              Showing 1-10 of 393 reviews